Conditions of entry – who makes the rules?

Business owners are legally allowed to set their own condition of entry as long as the conditions in place aim to protect themselves, their employees and other people on their property. In Victoria we’ve recently seen push back against stores such as Bunnings asking customers to wear a mask, when the business has deemed it … Continued

Do you read the fine print?

Do you read the fine print? ‘Subject to our Terms and Conditions’, is a term we often read at the end of a quotation, competition, sale agreement or simply a store’s returns policy. But who reads those, right? Wrong! While sometimes business owners think they are limiting the recourse that customers can have against them, … Continued