Frequently Asked Questions
What payment methods do you offer?
- Direct Debit
Paying by Direct Deposit (*ensure “Our Ref” and client Surname appears on the deposit details)
*Westpac Bank Swift Code WPACAU2S (note: for those banks requiring an 11 character SWIFT code, use WPACAU2SXXX)
General Account: MBA Lawyers Pty Ltd
BSB: 034 279
Account No.: 538339
Ref: Use “Our Ref” number as indicated on the payment adviceTrust Account: MBA Lawyers Trust Account
BSB: 034 279
Account No.: 540121
Ref: Use “Our Ref” number as indicated on the payment advice or our correspondence
- Credit Card Payments
Please telephone our Accounts Department on (07) 5539 9688 with your credit card details. (*you will need to provide “our refer” details from the invoice requiring payment).
- Paying in Person
Please present payment during business hours at Level 1, The Point@Varsity, 47 Watts Drive, Varsity Lakes Qld 422
What services do you offer?
We have an extensive range of services. View our list of services here.
If the service you are requiring is not listed, we may still be able to assist, so please give us a call to discuss your needs.
What does it mean if a lawyer is an Accredited Specialist and why is it important?
Queensland Law Society’s Specialist Accreditation program provides the general public with a reliable way to identify lawyers who have a high level of expertise in a particular area. Accredited Specialists are lawyers who have successfully competed an advanced, peer-reviewed assessment program specific to their area of expertise, demonstrating their high level of knowledge and skill sin that area. At MBA Lawyers we’re proud to have the most Qld Law Society accredited specialist lawyers than any other Gold Coast law firm. You can read more about the Specialist Accreditation program here.
How much do you charge for your services?
Every service we provide is unique to your situation. Please give us a call and we would be happy to discuss your situation and provide you with an estimate of initial costs.
Do you do free initial consults?
Please call us to discuss your needs and we will advise you if there would be any initial consultation costs applicable to your unique situation.
How do I know which lawyer to meet with?
We will identify the best lawyer to meet with you based on the information you provide to us when you make your appointment. Following your initial consultation, we will then determine who will work with you moving forward and of course, let you know if there is a change in the lawyer working with you.
What if my matter spans across different practice areas?
MBA is a full-service firm which means you can benefit from our team’s expertise across multiple practice areas.
Do you offer no win no fee?
Our Personal Injury services are offered on a no win, no fee basis. If you have a claim, we offer our services to you without the requirement to pay any legal fees up front. That is one obstacle removed and peace of mind to get you back on your road to recovery sooner.
How do I book an appointment with a lawyer?
Please call us on (07) 5539 9688, email email@example.com or hit the ‘book now’ button on our website and one of our friendly staff will be happy to assist you in making an appointment with our specialised lawyers.
Do you witness documents?
If you require documents signed as part of your service with us, we are more than happy to assist. If you simply require a justice of the peace, it’s best to call us first to discuss your situation and our availability.
How can I send documents to you by computer?
Documents can be received via email or we can discuss other options with you such as the use of online file sharing platforms if required.
How can I access my old files?
Simply call and speak to the lawyer who assisted with your matter and they can discuss your needs and assist in arranging this.
How can I access a will?
Call and speak to our team. Please not you will need relevant identification and further information to release these documents.
Where do I park when physically visiting your office?
We are located at Level 1, 47 Watts Drive, Varsity Lakes. You may enter via the Market Square car park and are free to use the designated MBA Lawyers car park spaces directly out the front of our office.
Do I have to visit the office in person?
We understand the current COVID-19 environment can be a challenge at time, and we are more than happy to arrange your meeting via video conference if required. The health and well-being of our customers, our employees and the Gold Coast community is our priority. We are committed to ensuring appropriate measures are in place for the safety of those visiting and working in our office.